FAQs: Have questions? We’ve got answers!
Clinica Prime offers a wide range of laboratory, diagnostic, and preventive healthcare services, from routine blood tests and imaging to executive check-ups and personalized health packages.
Our List of Doctors page provides each doctor’s specialization and clinic schedule. You may also contact us directly before your visit.
Preparation varies depending on the test. Some may require fasting or medication restrictions. Visit our Preparation Guidelines page for complete instructions for each test.
Turnaround time varies by test. We will notify you via text or email once your results are ready
Please select the Clinica Prime branch where you last had your laboratory test or diagnostic exam and submit your medical results request here.
Kindly note that Drug Test and HIV Test results are excluded and must be personally claimed for confidentiality purposes. These results must be personally claimed at any of our branches — Clinica Prime Oakridge, Mactan, or Consolacion — from Monday to Saturday, 8:00 AM to 5:00 PM. Our staff is available to assist you during your visit.
Minors, elderly patients, or patients with disabilities must always have a companion inside the testing room. If you wish to have someone accompany you, you may ask the attending doctor during the procedure if an exception can be made.
We’d love to help you find the package that suits your health needs best. Visit our <a href=”/packages/”><b>Packages page</b></a> to explore our available healthcare bundles and learn more about what’s included.
Yes. Medical certificates are issued only after a consultation or evaluation with our attending physician. You may request one during your visit or contact our team for assistance.
Please note that medical certificates are not included in HMO or insurance coverage. Only the consultation and laboratory tests are covered. A separate fee, payable in cash, applies for the issuance of the medical certificate.
Our clinics are conveniently located in the following areas:
Clinica Prime Oakridge
- 2F Oakridge IT Center 1, Oakridge Business Park, A.S. Fortuna St., Banilad, Mandaue City
- 0917 770 2258 / 0917 555 9902 / (032) 345 8200 / 0998 964 3573 (PPL-Oakridge)
Clinica Prime Mactan
- City Time Square, Marigondon Rd., Brgy. Basak, Lapu-Lapu City
- 0917 184 2579 / 0998 547 4019 / (032) 260 8062
Clinica Prime Consolacion
- Orosia Food Park, National Highway, Brgy. Cansaga, Consolacion
- 0977 328 4216 / 0931 019 2973 / 0917 555 0225 / (032) 421 9107 / (032) 272 1823
All our clinics operate from Monday to Saturday with the following hours:
- Laboratory & Diagnostics: 6:00 AM – 5:00 PM
- Doctor’s Consultations: 7:00 AM – 5:00 PM
Our team is available to assist you during these hours.
Yes, we are accredited with several HMO partners. For a smooth transaction, please secure your Letter of Authorization (LOA) before your visit.
View the full list of HMO partners on our HMO Partners page.
Your LOA (Letter of Authorization) is valid for three (3) days from the date of issuance. You may use it within this period for the same doctor or the same laboratory/diagnostic procedure indicated.
If you wish to consult a different doctor or undergo a different test after the validity period, please contact your HMO provider to request a new LOA.
Our clinic observes the following schedule:
Monday to Saturday:
- 6:00 AM to 5:00 PM | Laboratory & Diagnostics
- 7:00 AM to 5:00 PM | Doctor's Consultations
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We welcome professionals who share our commitment to quality healthcare. To view current openings or submit your application, please visit our Careers Page
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